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Warranty and Returns

Disclaimer of Warranties and Limitation of Liability:

All or any warranties implied are that of the manufacturer and not NorthAble Equipment Plus.

This site is provided by NorthAble Equipment Plus on an “as is” and “as available” basis.

While every care is taken to ensure no viruses are present, NorthAble Equipment Plus does not warrant that this site or it’s server are free of viruses or other harmful components. NorthAble Equipment Plus will not be liable for any damages of any kind arising from the use of this site.

Certain laws do not allow limitations on implied warranties. If these laws apply to you, some or all of the above disclaimers may not apply to you and you may have additional rights.

Returns Policy:

Each customer shall be solely responsible for freight costs on any returned product.

We are happy to provide a refund or exchange your goods only if notification is within 3 business days of receipt of goods and with proof of purchase, providing:

Goods are in in their unmarked original, unused and resalable condition. Packaging, instruction books accessories etc are complete.

We will issue a cheque for any refund. No material will be accepted or replacements issued without prior approval to return such merchandise.


Due to hygiene reasons we do not refund or exchange the following goods:

  • Incontinence: (underwear, mattress and chair protectors)
  • Toileting: (urinals, bed pans, commodes)
  • Personal Hygiene: ( bathroom seating)

We do not refund transport costs except where goods may be faulty.

If the goods are faulty, we will meet our obligations under the Consumers Guarantees Act to provide a remedy.